Refund policy

Refund policy


We have a 30-days return policy, which means you have 30-days after receiving your item to request a return.

To be eligible for a refund, your item must be in the same condition in which you received it.

To start a return, you can contact us at bagshandbags.com@gmail.com. If your return is accepted, we'll send you as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.


You can always contact us for any return question at bagshandbags.com@gmail.com


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
When we receive your parcel, we will check the integrity of the goods and make a refund without shipping. Please remember it can take some time for your bank or credit card company to process and post the refund too.